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Welcome to the Agent Assist Essentials Module from the Data Quality Scanner

An addition to our Disputes Module, this feature allows agents to view the full account history across furnishing and disputes data.

Starting on the ACDV review screen, agents can look up a specific ACDV control number.

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Highlighted in red, an agent will be able to see all the items that the agent changed when the dispute was completed.

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We can then go to the Account Number Lookup view to see the history of this account.

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On this screen we can view all the furnishing and dispute reporting history for that account.

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This will trigger a drop down allowing you to view only certain fields, like date of first delinquency.

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